At Evercrest Pantry Co., we value clarity, simplicity, and respect for your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

We collect two types of information:

Information you share with us

• Name
  
  
• Email address
  
  
• Shipping and billing address
  
  
• Phone number (optional)
  
  
• Order details
  
  
• Messages sent through forms or support
  
  

Payment details are handled securely by our payment partners. We never store full card numbers.

Information collected automatically

• IP address
  
  
• Browser and device type
  
  
• Pages you visit
  
  
• Basic site analytics
  
  
• Cookies that help our store function
  
  

​​2. How We Use Your Information

We use your information to:

• Process and deliver orders
  
  
• Send order updates and confirmations
  
  
• Respond to questions and support requests
  
  
• Improve our website and shopping experience
  
  
• Share news or product updates if you choose to subscribe
  
  
• Keep our store secure and running smoothly
  
  

We do not sell or rent your information.

3. When We Share Information

We only share your information with trusted services that help run our store, such as:

• Payment processors
  
  
• Shipping and delivery partners
  
  
• Website hosting and analytics tools
  
  

These partners receive only the information needed to do their job.

 

4. Cookies

Cookies help our website remember your cart, load pages smoothly, and understand how visitors use the site.

You can turn cookies off in your browser settings, but some features may not work correctly.

5. Keeping Your Information Safe

We use secure systems, encrypted payments, and limited access to protect your data.
While no system is perfect, we take privacy and safety seriously.

6. Your Choices

You can:

• Ask to see the information we have about you
  
  
• Request corrections
  
  
• Request deletion
  
  
• Unsubscribe from emails at any time
  
  

Just contact us at support@evercrestpantry.co.

7. How Long We Keep Information

We keep your information only as long as needed for orders, accounting, or legal requirements.
When it’s no longer necessary, we remove it safely.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out anytime:

Email: support@evercrestpantry.co
Location: Austin, Texas, USA